Privacy Policy
In compliance with Article 13, as well as the principles of lawfulness, fairness and transparency established in Regulation (EU) 2016/679, General Data Protection Regulation (hereinafter, GDPR), we inform you that:
The controller responsible for the processing of personal data that may be collected through the contact methods made available on this website is Teresa van Oorschot Acinas, with NIF 47985825M, and with registered address at C/ Estelí, 17, 2º 3ª, 08980 – Sant Feliu de Llobregat, Barcelona. You may contact the controller via telephone at 600 931 248 or by email at tvo@winwhatsisnext.com. Hereinafter, Teresa van Oorschot.
I. Information on data protection regarding processing carried out within the scope of the website.
The personal data that you provide to Teresa van Oorschot through this website, or through any of the contact methods made available to you, may be processed for the purpose corresponding to the reason for which you provided them.
Accordingly, the data provided may be used for the following purposes, depending on the reason for which you provide them:
- Requests for information.
- Description: to manage requests for information, as well as to respond to the enquiries that you may send us.
- Legal basis: consent of the data subject, Art. 6.1.a GDPR.
- Retention: the data will be used exclusively to respond to the queries raised and will subsequently be deleted. The maximum retention period will be 6 months from the last contact with the requesting user.
- Recipients: the data will not be disclosed to third parties except where legally required.
- Requests for quotes or economic estimates.
- Description: to contact the requester, prepare and deliver/send the quote, as well as to carry out follow-up actions and commercial prospecting, by telephone, electronic means or in person.
- Legal basis: application of pre-contractual measures, Art. 6.1.b GDPR.
- Conservación: hasta que finalicen los plazos legales vigentes, relativos a conservación de datos fiscales y contables.
- Recipients: the data will not be disclosed to third parties except where legally required.
- Analysis of website visits through cookies.
- Purpose: management of browsing data and user preferences.
- Legal basis: consent of the data subject, Art. 6.1.a GDPR.
- Retention: the retention period for data collected through cookies will be as indicated in the table appearing in the cookie policy. The period will be calculated from the end of each user session on the website.
- Recipients: in the case of third-party cookies, browsing data is managed by the owners of those cookies.
- Customer support.
- Description: management of the data provided through the chat made available, for customer support or commercial support purposes.
- Legal basis: consent of the data subject, Art. 6.1.a GDPR; or performance of a contract or application of pre-contractual measures, as applicable, Art. 6.1.b GDPR.
- Retention: in the case of pre-contractual enquiries, the data will be used exclusively to respond to the queries raised and will subsequently be deleted. In the case of post-sale customer support services, the data may be stored until the obligations assumed between the parties have been fulfilled.
- Recipients: the data will not be disclosed to third parties except where legally required.
II. Processing of data collected through forms, channels or documents that redirect to Teresa van Oorschot’s privacy policy:
Purposes of data processing. Personal data collected in the different documents, channels or forms that redirect to this privacy policy, as extended information on data protection, may be processed for the applicable purpose, depending on one of the following cases:
- Billing.
- Purpose: to manage the contractual or pre-contractual relationship between you and Teresa van Oorschot, as well as for its administrative, tax and accounting management.
- Legal basis: performance of a contract or application of pre-contractual measures, Art. 6.1.b GDPR.
- Retention: for the period required by the applicable legislation in civil, financial and tax matters.
- Recipients: the data may be communicated to the competent Public Administrations, banks and savings banks, as appropriate
- Management of quotes, offers and projects.
- Purpose: to prepare and deliver/send the quote, as well as to carry out follow-up actions and commercial prospecting, by telephone, electronic means or in person.
- Legal basis: consent of the data subject, as well as the application, at your request, of pre-contractual measures, Art. 6.1.b GDPR.
- Retention: for the period required by the applicable legislation in civil, commercial, financial and tax matters. The period will be calculated from the completion of the quote management.
- Recipients: the data will not be disclosed to third parties except where legally required.
- Email and contact agenda management.
- Purposes: to handle specific requests for information, via email or telephone; to manage the contact agenda; performance of contracts or pre-contractual measures.
- Legal basis: consent of the data subject in the case of requests for information or enquiries (Art. 6.1.a GDPR), application of pre-contractual measures or performance of a contract (Art. 6.1.b GDPR), and legitimate interest in the processing of contact persons’ data (Art. 6.1.f GDPR).
- Retention: the data will be retained insofar as necessary for compliance with the legal obligations arising from the existing relationship. Once these have been fulfilled, the data will be deleted.
- Recipients: the data will not be disclosed to third parties except where legally required.
III. Data of third parties.
If, during your communications with Teresa van Oorschot, you provide data of third parties, we inform you that:
- If, during your communications with Teresa van Oorschot, you provide data of third parties, we inform you that: Therefore, by providing us with data of third parties, you declare that you have the aforementioned consent or, alternatively, that you have the legal capacity to give such consent on their behalf.
- All persons whose data you provide to us must be aware of the content of this section. You declare that you have informed them and made them aware of its content.
- Teresa van Oorschot shall not be held responsible if the user completing the forms fails to comply with the above points.
IV. Optional nature of completing forms and accuracy of the data provided
The various forms made available to you request all the data necessary to manage your enquiry, therefore it is essential that you complete all sections. If you do not complete these sections, we will not be able to properly process your request.
V. International data transfers
Teresa van Oorschot uses services which, due to the location of the servers where the information is hosted, or due to the location of their headquarters, are considered by the EU to involve an international transfer of data to countries outside the European Union.
It may sound complex, but in reality it is an action carried out in the day-to-day operations of any company or individual using social networks, cloud applications, or email services from large technology providers, etc. In this context, we inform you that Teresa van Oorschot carries out the following international data transfers when using:
Social networks: by giving consent to publish your personal data on the social media profiles where Teresa van Oorschot has corporate profiles, you authorise the transfer of data to the USA. We recommend that you visit the privacy sections of the different social networks mentioned in the consents:
- Linkedin: http://es.linkedin.com/legal/cookie-policy
- WhatsApp: https://www.whatsapp.com/privacy/?lang=es
This consent may be withdrawn at any time.
VI. Users’ rights
Consent and withdrawal
The user may withdraw the consent given at any time, without this affecting the lawfulness of the processing of data carried out during the period prior to such withdrawal.
Rights of access, rectification, erasure, restriction, objection and portability.
The user or visitor may request the exercise of their rights of access, rectification or erasure, as well as, where applicable, restriction of processing or portability of their data, and may also object to the processing thereof. All of the above in accordance with the aforementioned data protection regulations.
You may exercise your data protection rights by sending your request to Teresa van Oorschot via the email address tvo@winwhatisnext.com, or to the contact address indicated at the beginning of this document. If you wish, you may use the forms available from the Spanish Data Protection Agency, or request a copy of them from us by email.
Requests to exercise rights submitted by users will be processed within a maximum period of one month. If you are not satisfied with the response provided, you may lodge a complaint with the aforementioned supervisory authority. Your request will be handled within a period not exceeding 30 days.
You may exercise the rights recognised under the GDPR at any time.
Teresa van Oorschot is committed to respecting and safeguarding the right to the protection of personal data of its users, visitors and clients.
